Account Manager

Knowledge

• Proficient in computer (PC or Mac) and Internet use
• Experienced with Microsoft and Google products
• Broad understanding and familiarity with Internet capabilities — interactivity, transactions, email, account management tools, etc.
  
  

Skills

• Collaborate and effectively communicate with customers to meet and understand their needs
• Excellent written and verbal communication
• Attention to detail — documentation and follow-up
• Exceptional organizational ability
• Troubleshooting — relentless pursuit of problems and resolution
• Timely responses in all communications
• Fast learner.
  
  

Qualities

• Customer service mindset — will do whatever is necessary to take care of clients efficiently, accurately, and with professionalism, even if the client is in error
• Helping nature — desire to assist clients and colleagues whenever necessary to contribute to the overall value and growth of Health Enhancement Systems
• Self-starter — must be able to understand overall goals/direction but not require close supervision
• Confident personality — without being pushy or aggressive
• Team player — can be relied on to complete tasks and work well with others
• Flexible and responsive — can shift focus quickly with changing priorities
• Calm — handles multiple priorities while staying relaxed.
  
  

Benefits & Perks

• Generous paid vacation
• Simple IRA plan
• HSA contribution
• $200 smart phone credit + $30/month for data
• Monthly wellness benefit for personal health/wellness products or programs
• Reimbursement for eligible health insurance plans
• Financial Wellness Coach
• Adjustable height desk
• Daily walking breaks
• Casual dress.
  
  

Where We Work

This is an in-office position. HES headquarters is in Midland, MI. Our recently remodeled office space gives us all ample working areas and a full kitchen.