Comments on: The Niceness, Common Sense Well-Being Model https://hesonline.com/blog/industry-insights/treating-customers-nicely-common-sense-wellness/ Creating Connection. Thriving Together. Wed, 19 Mar 2025 17:24:30 +0000 hourly 1 By: Rebecca Johnson https://hesonline.com/blog/industry-insights/treating-customers-nicely-common-sense-wellness/#comment-178 Mon, 11 Apr 2016 12:26:19 +0000 /2016/03/29/niceness-common-sense-wellness/#comment-178 Excellent, Dean! Love your airline story. For anyone interested in reading a great book on this topic, check out “Firms of Endearment”. It’s chock fulls of case studies of organizations who treat employees like capable adults, create the conditions where employees thrive (no incentives involved!), value all stakeholders in the business equally, make a positive impact on society – AND are extremely profitable.

]]> By: Sue Perry https://hesonline.com/blog/industry-insights/treating-customers-nicely-common-sense-wellness/#comment-177 Wed, 30 Mar 2016 18:21:28 +0000 /2016/03/29/niceness-common-sense-wellness/#comment-177 I couldn’t agree more! Thank you so much for putting such a thoughtful article out to inspire us all. I have followed those guidelines in the 8 years I have been Wellness Coordinator for the City of Santa Fe, and nothing makes me happier than an employee thanking me for the wonderful programs we provide (offer and not force).

]]> By: Michelle Villmer https://hesonline.com/blog/industry-insights/treating-customers-nicely-common-sense-wellness/#comment-175 Wed, 30 Mar 2016 13:41:06 +0000 /2016/03/29/niceness-common-sense-wellness/#comment-175 I absolutely love this. Just when I think things are getting overencumbered and the financial incentives are overflowing you have a timely article that tells me there IS light at the end of the tunnel.

]]> By: MJ Shaar https://hesonline.com/blog/industry-insights/treating-customers-nicely-common-sense-wellness/#comment-173 Tue, 29 Mar 2016 23:52:32 +0000 /2016/03/29/niceness-common-sense-wellness/#comment-173 YES, YES, YES! Can we raise funds somehow and put that on billboards through the country, maybe?

More good stuff! 😉

MJ

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